Privacy Policy
Last Updated: October 29, 2025
At Feedzo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service.
By using Feedzo's services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- •Name, email address, and phone number
- •Delivery address (hostel room, block number)
- •Payment information (processed securely through third-party payment gateways)
- •Order history and food preferences
Usage Information
- •Device information (browser type, operating system)
- •IP address and location data
- •Cookies and similar tracking technologies
Data Retention
Feedzo retains user information only for as long as necessary to provide services, process orders, comply with legal obligations, resolve disputes, and maintain platform security.
- • Account information is retained while your account remains active.
- • Order history and transaction records may be retained for operational, accounting, and legal purposes.
- • Users may request deletion of their account and personal data by contacting us.
- • Some information may be retained where required by applicable law.
- • Third-party services such as Firebase Authentication, Cloud Firestore, and payment providers may retain data according to their own policies.
How We Use Your Information
- 1.To process and fulfill your food orders
- 2.To communicate order updates and delivery status
- 3.To improve our services and user experience
- 4.To send promotional offers (you can opt-out anytime)
- 5.To ensure platform security and prevent fraud
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Access & Update
Request access to or update your personal information
Delete Account
Request deletion of your account and data
Opt-Out
Unsubscribe from marketing communications
Data Portability
Request a copy of your data in a portable format
Questions About Privacy?
If you have any questions or concerns about our privacy practices, please contact us:
Email: feedzo.official@gmail.com
Phone: +91 98355 55871
Address: VNIT Campus, South Ambazari Road, Nagpur - 440010